MWC - Foreign Worker Settling-In Programme (FW SIP)


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Announcement:

[IMPORTANT] From 7 April 2020, all FW SIP classes will be suspended till further notice. Please do not register your workers till further instructions are given. We will continue to operate remotely via phone or email. Please email us at sip@mwc.org.sg or contact us 8684 8615 (Mon-Sat, 830am to 6pm) if you have any questions. Thank you



1) From 16 March 2020 2359 hrs, all workers with recent travel history to ASEAN* countries, Japan, Switzerland and the United Kingdom within the last 14 days and arriving will be required to remain in their place of residence at all times for a 14-day period under the Stay-Home Notice (SHN).

  • *List of ASEAN countries besides Singapore: Brunei Darussalam, Cambodia, Indonesia, Lao PDR, Malaysia, Myanmar, Philippines, Thailand, Vietnam.


2) From 20 March 2020 2359 hours, MOM will require all new and existing work pass holders planning to enter/return to Singapore from any country, to obtain MOM’s approval before they commence their journey. Upon arrival, they will be placed on a mandatory 14-day Stay-Home Notice (SHN). 


You may refer to https://www.mom.gov.sg/covid-19/advisory-for-employers-and-employees-travelling-to-and-from-affected-areas for more information on the SHN and the steps to take. Thank you.


3) In line with the latest measures on safe distancing by MOH, all class capacity has been reduced to 9. Please register early to secure slots for your workers.


4) Please note for all English classes, an interpreter must accompany your worker for class if your worker's English proficiency is low, i.e. cannot read English. The interpreter will be required to translate the course material during the class. There is no worker to interpreter ratio. Workers with low language proficiency attending English class without an interpreter, will be rejected for class. Interpreters cannot be a worker who is also attending SIP.


Only workers from Tamil Nadu can attend Tamil classes. Workers from other parts of India should attend the English class, accompanied with an interpreter. E.g. Workers from Punjab, should be accompanied with a Punjabi interpreter.

About SIP

The Ministry of Manpower (MOM) has introduced a mandatory Foreign Worker Settling-in Programme (FW SIP) to enhance educational efforts. The FW SIP is a 1-day orientation programme to educate Migrant Workers (MWs) on Singapore’s social norms, their employment rights and obligations, Singapore laws and where and how to seek assistance.

Starting with the construction sector, all first-time non-Malaysian Work Permit holders whose work permit application is submitted on or after 1 October 2018 are required to attend FW SIP.

From 1 December 2019, all first-time non-Malaysian Work Permit holders in all sectors (except Services) must attend the FW SIP to learn about their employment rights and other useful information.

All MWs on Work Permit must attend the FW SIP within 14 calendar days of arrival.

How to Register
  1. Employers/Employment Agencies are required to first create an account before registering workers for FW SIP
  2. Log in to your account to register workers.
  3. For Tuesday-Saturday classes, the deadline to register is 24 hours before the start of the course (for e.g. to register for Wednesday’s class, you will have to do so by 0900 on Tuesday).
  4. For Monday classes, the deadline is 48 hours before the start of the course (i.e. Saturday 0900 is the deadline).


Course Details
Course Name : Foreign Worker Settling-In Programme (FW SIP)
Who to Attend : All Work Permit holders who:
  • Are first time working in Singapore.
  • Are non-Malaysians.
  • Applied for Work Permit to work in the construction sector from 1 October 2018.
  • Applied for Work Permit to work in the marine, manufacturing, and process sectors from 1 December 2019.
Language : Mandarin, Tamil, Bengali, Burmese, Thai, English*, Tagalog**
*English: Workers who do not understand any of the languages abovementioned, are required to attend the English class accompanied with an interpreter provided by the EA/Company.
** Tagalog classes will be available from 1 December 2019.
Venue : MWC Recreation Club @ Soon Lee

51, SOON LEE ROAD

Singapore 628088
Level 2
Operating Hours : Monday to Saturday (excluding Public Holidays), 0800hrs to 1800hrs
Contact Us : Email: sip@mwc.org.sg

For registration or technical issues, please contact us at 8684 8615 from 0900hrs to 1800hrs, Monday to Saturday.
Course Duration : 1 day, 0900hrs to 1800hrs
Registration Time : 0800hrs to 0900hrs
Documents Needed for Registration : Worker’s original passport and full set of In-Principle Approval Letter (Employee’s Copy).

Please ensure that your worker brings along the full set of IPA letter to FW SIP. An employer whose worker fails to do so will be flagged to MOM and MOM may take administrative action, including suspending the employer from applying for new work passes.

Please also ensure your worker brings his passport for verification. Failing to do so will result in you having to re-register your worker to attend the class on another day.
Meals : 2 Tea breaks, 1 Lunch. Halal with the option of vegetarian or non-vegetarian.
Pricing : $75.00 (inclusive of GST) per worker (Cost of FW SIP is borne by the employer)
Payment Mode : Only online payment* – eNETS (iBanking) or

Credit/Debit Card (Visa/Mastercard)
*Note: Your worker’s slot will only be confirmed after payment.
Certification
SIP certificate will be issued at the end of the course after completion of SIP.
Topics Covered in SIP
  1. Introduction/Welcome to Singapore
  2. Local Practices/Social Norms
  3. Employment Laws
  4. Employment and Work Injury Compensation Rights
  5. SGSecure and Other Key Laws

Worker’s details required for registration:
  1. Name
  2. Date of Arrival
  3. Passport Number
  4. Work Permit Number
  5. Nationality
  6. Language of Course (Mandarin, Tamil, Bengali, Burmese, Thai, English or Tagalog)
  7. Gender
  8. Date of Birth
  9. Scanned Documents of IPA (employee’s copy), Passport
  10. Worker’s Company Name
  11. Worker’s Company UEN
  12. Worker’s Company Email Address
Agency/Employer Login

Frequently Asked Questions (FAQs)


A: The FW SIP is a mandatory programme implemented for first-time non-Malaysian Work Permit holders. It is an additional requirement, on top of all existing requirements for the work permit to be issued.
A: It will be stated on his/her In-Principle Approval letter. All first-time non-Malaysian Work Permit holders
  1. in the construction sector whose work pass application is submitted on or after 1 October 2018 are required to attend FW SIP.
  2. in the marine, manufacturing and process sectors whose work permit application is submitted on or after 1 December 2019 are required to attend FW SIP.
A: Only migrant workers whose work permit applications are submitted on or after 1 October 2018 are required to attend the FW SIP. If your worker’s application was submitted before October, he is not required to attend the FW SIP.
A: Only migrant workers whose work permit applications are submitted on or after 1 December 2019 are required to attend the FW SIP. If your worker’s application was submitted before December, he is not required to attend the FW SIP.
A: All employers/employment agencies must first create a user account on our website. All registrations are done online. We do not accept walk-in registrations.
A: Yes, you may register multiple workers at once by entering all your workers’ details and selecting the course timeslots before making payment.
A: Yes, you would need to hire an interpreter for your worker for the course if he does not understand any of the 7 listed languages (English, Chinese, Tamil, Bengali, Thai, Burmese and Tagalog). Your interpreter is required to sit with your worker(s) throughout the course. Employers will bear the cost of the interpreters.
There is no interpreter to worker ratio. One interpreter can handle a group of workers if they all speak the same language.
A: If the worker is unable to attend the FW SIP on the registered course date, you may change the date of the class as long as the date falls within the 14-day window period. To replace a registered worker with another worker, you will need to do so by the following deadlines:
  • For Tuesday-Saturday classes, the deadline is 24 hours before the start of the course (for e.g. to make changes for the Wednesday class, you will have to do so by 0900 on Tuesday.
  • For Monday classes, the deadline is 48 hours before the start of the course (i.e. Saturday 0900 is the deadline.)
A:  Yes, you would need to sign him up for another slot within the 14-day window period.
A: Failure to register your worker, or failure to attend the FW SIP will result in the non-issuance of his work permit.
If your worker is unable to attend the FW SIP due to unforeseen circumstances, please appeal to MOM <mom_fwsip@mom.gov.sg> with the supporting document(s).
A: There will be no refunds for absentees. In exceptional instances where requests for refunds may be considered, an administrative charge of 5% shall be borne by the customer.
A: You may register once you confirm the worker’s date of arrival. During registration, you are required to key in the “Date of Arrival” and the system will automatically list the available classes within the 14-days window.
You are encouraged to register as early as possible in order to secure slots.
A: Your worker is required to bring his ORIGINAL PASSPORT and FULL SET OF ORIGINAL IN-PRINCIPLE APPROVAL LETTER (Employee’s Copy).

Please ensure that your worker brings along the full set of IPA letter to FW SIP. An employer whose worker fails to do so will be flagged to MOM and MOM may take administrative action, including suspending the employer from applying for new work passes.

Please also ensure your worker brings his passport for verification. Failing to do so will result in you having to re-register your worker to attend the class on another day.
A:
Step 1: Please email sip@mwc.org.sg with the subject: FW SIP Register Appealed Worker. Do send us the following information:

Details of Person In-Charge:
  • Name:
  • Company:
  • UEN:
  • Mobile Number:
  • Email Address

Worker's Details:
  • FW Name (as per IPA)
  • Passport No.
  • Work Permit No.
  • Nationality
  • Date of Arrival
  • Sector
  • Gender
  • Date of Birth
  • Work Permit Date of Application
  • Meal type (vegetarian/non-vegetarian)
  • Language of Course
  • Course
  • Upload In-Principle Approval Letter
  • Upload Passport
  • Upload MOM appeal document (screenshot MOM’s email or save email as PDF)
  • Reasons for appeal
  • *If employment agency is registering, please provide worker’s company name and UEN.

Step 2: Following your email, we will process and contact the person in-charge within 3 working days with the available date of course.
After we key in the data in our system, you will receive an email notification to make payment on your account.

Step 3: Registration for appealed worker will be successful after payment.
A: Once you’ve successfully made payment, the receipt will be emailed to the user. You will not be able to access the receipt from the user account. Kindly save all the receipts in the email for your reference.
Contacting MWC
Should you have any other queries, you may e-mail us at sip@mwc.org.sg.
For registration or technical issues, please contact us at 8684 8615 from 9 am to 6 pm, Monday to Saturday (excluding Public Holidays).